about

The Center for Student Success is the research and evaluation arm of the Research & Planning Group. CSS seeks to:

  • enable researchers, practitioners, and policy-makers to identify educational strategies and exemplary practices that promote the success of California community college students

 

  • provide California community colleges with professional research and evaluation expertise to support the adoption of strategies and practices applicable to real time situations at the college level

 

For more information, visit: http://www.rpgroup.org/css/index.html

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Learning Outcomes Assessment in Student Services

DESCRIPTION

"Learning Outcomes Assessment in Student Services" is a two-part article by 
Jerry Rudmann and Robert Gabriner that reviews a variety of ways to identify 
and measure student learning outcomes in student services units. The article 
may also be useful to instructional units. 

Part one outlines steps that an institution should take to establish SLOs for 
student services:
• review the standards 
• create a unit mission statement
• discuss, write, and prioritize the unit’s SLOs
• develop an assessment plan

Part two offers numerous examples of direct and indirect assessment strategies, 
including portfolio assessment, capstone experiences, internships, and juried 
review of student work.

RESOURCES FOR DOWNLOAD

CONTACT

Name
Dr. Robert Gabriner
Title
Dean, Research, Planning, Grants
Organization
City College of San Francisco
Address
50 Phelan Ave, San Francisco, CA 94112
Work Phone
415 239-3014
Email
rgabrine@ccsf.edu