about

The Center for Student Success is the research and evaluation arm of the Research & Planning Group. CSS seeks to:

  • enable researchers, practitioners, and policy-makers to identify educational strategies and exemplary practices that promote the success of California community college students

 

  • provide California community colleges with professional research and evaluation expertise to support the adoption of strategies and practices applicable to real time situations at the college level

 

For more information, visit: http://www.rpgroup.org/css/index.html

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CSS reports

2004 @ One Technology Evaluation Project

In May 2004, the California Community College technology training program, @ONE, commissioned a two-pronged evaluation of the services it provides to community college faculty and staff. The first part of the evaluation was an online survey distributed to 392 @ONE users during 2003- 2004. The online survey documented user satisfaction with @ONE services and preferences for future training, persistence in courses and barriers to participation, and how participants were implementing the new skills they learned from taking part in @ONE training activities. The second part was a series of in-depth phone interviews with 29 @ONE users. The phone interviews investigated the reason and thinking behind the online responses—why were users not able to complete certain training activities, why did they prefer training to be delivered in a particular format, and how were they using their new skills in the classroom? The purpose of the evaluation was to document the impact of @ONE programs on faculty and staff use of technology, and highlight ways to improve projects in the future.

RESOURCES

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